Introduction: KyuKō AI respects your privacy and is committed to protecting the personal information collected through our website, AI voice receptionist platform, and related automation services (collectively, the “Services”). This Privacy Policy explains how we collect, use, store, and disclose your information.

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Information We Collect: We collect information needed to deliver our 24/7 AI receptionist and lead management platform, including:

• Account & Billing Data: Name, business name, phone number, email address, and payment information (processed securely through Stripe).

• Call & Voice Data: Audio recordings, call transcripts, caller phone numbers, and caller interaction logs generated when Ozzy AI handles inbound or outbound calls on your behalf.

• Usage & Technical Data: IP addresses, browser types, and system logs collected automatically when accessing our client portal.

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How We Use Your Information: We use collected data solely to:

• Operate, configure, and maintain your AI receptionist agent and client dashboard.

• Process payments, manage subscriptions, and send transactional notifications.

• Improve system latency, speech recognition accuracy, and platform performance.

• Comply with applicable legal obligations and resolve disputes.

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Data Sharing & Third-Party Vendors: We do not sell, rent, or trade your personal or business data. To provide our automated voice and infrastructure services, we securely share necessary data with trusted service providers who adhere to strict data security standards (e.g., cloud hosting, payment processing, voice processing, and database management).

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Call Recording & Consent: As a user of KyuKō AI, you acknowledge and agree that it is your responsibility to ensure compliance with local, state, and federal laws regarding wiretapping and call recording consent (e.g., providing automated disclosures such as "This call may be recorded for quality and training purposes" where required by law).

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Data Security & Retention: We implement industry-standard encryption protocols to protect your data both in transit and at rest. Call logs and transcripts are retained as long as your account remains active or as needed to provide you with Services.

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Your Rights & Contact Information: You have the right to request access to, correction of, or deletion of your personal data. For privacy-related inquiries, please contact us at kyukoai@yahoo.com